Reward & Redemption Policy – SN Battle Zone
At SN Battle Zone, we ensure players receive their rewards fairly and securely. Please read our reward and redemption guidelines carefully:
1. Rewards Distribution
• All rewards and winnings will be credited directly to the registered account wallet as virtual points.
• Players must select their preferred reward type (such as Google Play Redeem Codes, Amazon E-Vouchers, Steam Wallet Codes, or In-Game Cosmetics) during redemption.
• Reward redemptions will be processed within 12–24 hours after request submission.
2. Refund Eligibility
• Refunds are applicable only if an official tournament is cancelled by SN Battle Zone.
• If a player fails to join a match after successful registration, the entry fee (as virtual points/diamonds) is non-refundable.
• Eligible refunds will be credited back to the player's SN Battle Zone wallet within 24 hours of cancellation.
3. Non-Refundable Situations
• No refunds will be issued in cases of poor internet connection, device malfunction, or player misconduct.
• Disqualification due to rule violations or cheating will result in the forfeiture of entry fees and rewards.
4. Dispute Resolution
• Players may contact our support staff for disputes regarding rewards or refunds. Our team will review the request and respond within 12 hours.
5. Verification & Safety
• To prevent fraud, accounts attempting multiple unauthorized redemption claims or automated exploitation may face temporary suspension until verification is complete.
6. Final Decision
• The decision of the SN Battle Zone management team regarding rewards, redemptions, and refunds shall be final and binding.